Legal
Privacy policy
Information we collect
- Account information such as your name, email address and password credentials.
- Order information such as shipping address, order contents, totals and the acknowledgements recorded at checkout.
- Messages you send us through the contact form.
How we use information
- To create and maintain your account, process and ship orders, and provide order updates and customer support.
- To maintain records of the age and research-use acknowledgements associated with each order.
- To improve the reliability and security of the website.
Sharing
- We share information with service providers who help operate the store, such as hosting and shipping carriers, only as needed to provide the service.
- We do not sell personal information.
Retention and security
- Order records are retained as required for business and legal purposes. Access to customer data is restricted to authorised staff.
Your choices
- You can review and update your account details at any time from your account area, and you can contact us to request deletion of your account.